nb2023Q: Support Questions & Membership Limits
I requested a demo and I liked what I saw. I sent a couple of follow-up emails to the support team, but still have not received a response. It has been over a week. Is there a better email address to get support questions answered?
One of my concern is the 5,000 members limit. If after building out the community, you eventually hit the 5,000 limit, there's no advertised 'add-on' option to increase that limit, other than jumping to a higher tier plan, paying monthly. Are there any plans to offer an add-on for members and storage?
Sadek
Nov 4, 2026A: Most likely that team email we barely check.. You could use our live chat support and send directly all those question? our chat is nearly 24/7 human.. support@ezycommunity.com is one to ask but still use live chat.
So we believe in supporting each other. Lets say you got 5000 members. if each pays you $1 at least thats a $5k in your revenue. Don't we deserve a small regular pro plan upgrade from you at just $87? We believe once you grow, starting earning, supporting your very platform for a fraction of your revenue won't hurt.. So we are supporting you to go through your early phase and once you outgrow you do a natural upgrade. Till then we keep supporting you.
Thanks for responding and I would certainly agree with your response, IF I was going to monetize the community with a paid membership. My plan was to do more of a Free membership, and hopefully monetize via Ads. That is what my question was about. I did submit it via your chat, as you recommended.
ah got it.. then this may not feel a proper solution for you unfortunately.
OK no problem. Thank you.