ZevsMaticQ: Can I use the LTD as a white-label agentic AI platform to automate business processes for multiple clients?
Hi
Rather than building my own platform, I'm looking for an agentic AI solution to set up, deploy and manage business automations for my clients, under my own brand.
Could you clarify what's included in AppSumo Tiers 3 and 4?
1. Branding: Can I customise logos, HEX colours, fonts, dashboards, login screens, emails and domains?
2. Clients: Can each client have an isolated, branded workspace with their own data, integrations and permissions?
3. Automation: Are multi-step workflows, MCP/API integrations, triggers, approvals and monitoring supported?
4. GDPR: Can all client data and AI processing stay within the EU/EEA?
5. Pricing: Is full agency white-labelling included in the LTD, or are there additional platform, client or usage fees?
I'm primarily interested in delivering managed business automations, not selling chatbot subscriptions.
Wilf_LaunchLemonade
Nov 10, 2026A: Hi there! Here is a direct breakdown of what is supported in AppSumo Tiers 3 and 4 for your agency automation use case:
Branding
• You can customize logos, brand colors, and your own custom domain on client-facing agent pages (Lemonade Stand) and website embeds.
• You cannot rebrand the internal builder dashboard, platform login screens, system emails, or custom typography for back-end users. The white-labeling applies specifically to external client-facing agent interfaces and embeds.
Client Workspaces & Multi-Tenancy
• Workspaces are account-level. Tiers 3 and 4 include 15 and 30 team seats respectively, but all seats share the same workspace organization with role governance (Builder, User, Approver).
• The platform does not currently offer multi-tenant sub-workspaces or isolated client sub-accounts under one parent login. If separate client firms require completely isolated file storage, separate database boundaries, and isolated integrations, each client organization would require its own dedicated workspace account.
Automations & Integrations
• Workflows & Schedules: Supported. You can build multi-step workflows, schedule agents to run autonomously on set intervals, and coordinate tasks with our AI Chief of Staff.
• MCP Integrations: Supported on Tier 2 and above. You can connect native tools (Google Workspace, Microsoft 365, HubSpot, Notion) as well as custom third-party MCP servers.
• Approvals & Monitoring: Supported. LaunchLemonade includes Action Approvals, allowing human sign-off before external actions are written or executed. Run logs and conversation histories are tracked in your dashboard.
• Incoming Webhook Triggers: Currently, agents cannot be triggered remotely via incoming webhooks from external tools, though agents can call external tools during execution via MCP.
GDPR & Data Residency
• LaunchLemonade is UK-hosted and fully aligned with UK and EU GDPR standards, with a standard Data Processing Addendum (DPA) available in our Trust Center: https://app.eu.vanta.com/launchlemonade.app/trust/bp04ybhr602aqs1ds2e55y
• All tiers include automatic Personally Identifiable Information (PII) masking, zero model training on customer data, and zero data retention agreements with model providers. However, underlying frontier model providers (such as Anthropic, OpenAI, and Google) handle inference across their standard enterprise API infrastructure, which may route through global or US endpoints unless you bring your own enterprise keys (BYOK) configured for strict EU endpoints.
Agency Pricing & Fees
• Tiers 3 and 4 are one-time lifetime purchases ($289 and $449 respectively) with no recurring LaunchLemonade subscription fees.
• Platform Transaction Fees: The 20% platform fee applies only to sales made through the Lemonade Stand public storefront checkout.
• Model Usage: Included credits renew monthly (24,000/mo on Tier 3; 36,000/mo on Tier 4). If you choose to use Bring Your Own Key (BYOK), you pay your AI model providers directly for raw token consumption without platform usage surcharges.
My clients expect a human-led consultancy service, not to pay for access to my knowledge through a chatbot. I'm looking for a platform that lets me build and manage agentic AI automations for their businesses, while I remain their consultant and primary point of contact.
Thanks for clarifying. However, a flat 20% platform fee across all tiers, even when using BYOK and covering AI model costs myself, is a dealbreaker. Can I connect my own locally hosted AI models and use Stripe directly for payments, without additional platform transaction fees?