Torsten-StapelkampQ: EU hosting? - PII also for RAG and retrieved content? - stay data hidden from both you and AI providers?
1. EU hosting: Can all data, chats, RAG, logs, backups and processing remain exclusively in the EU (not UK)? Included in AppSumo LTD?
2. AI: Can all model calls (incl. OpenRouter/OpenAI/Claude/Google) be restricted to EU processing? Can I connect self-hosted EU models?
3. PII: Does masking support German and cover uploads, RAG and retrieved content before AI calls?
4. Privacy: End-to-end encryption? Can LaunchLemonade staff/providers see plaintext? Can data stay hidden from both you and AI providers?
5. GDPR: Art. 28 DPA included in LTD?
6. WordPress: Membership SSO? Separate customer bots with isolated chats, knowledge and permissions?
7. Roadmap: PII for RAG, logs and tools—ETA? Included in LTD?
Wilf_LaunchLemonade
Nov 10, 2026A: Hi there!
Thank you for all of your great questions regarding EU data residency, GDPR compliance, PII masking, and custom model integrations.
Because you are evaluating specific regulatory, infrastructure, and WordPress architecture requirements, the fastest and most thorough way to address everything is on a live call.
We would love to invite you to a complimentary 20-minute session with our team. We can walk through your compliance standards, discuss how our UK-hosted architecture and Bring Your Own Key setup align with your needs, and answer your technical and roadmap questions directly.
You can pick a time that works best for you here: https://launchlemonade.app/book
Looking forward to speaking with you!